Baje Casino Privacy Policy – Your Data Is Our Trust

Introduction

Baje casino ("we", "us", "platform") treats your privacy with the utmost respect. This Privacy Policy ("Policy") explains what information we collect, how we use it, and how we keep it secure.

This policy applies to the baje casino website, mobile app, and all other services. By using our services, you are considered to have consented to the data collection and usage practices described in this policy.

We believe transparency is the foundation of trust. That's why we lay everything out clearly, with nothing hidden. If you ever have questions, our support team is always ready to help.

What Information We Collect

Baje casino collects different types of information for different purposes. A detailed breakdown is provided below:

1. Information Provided at Registration

• Full name and date of birth.
• Email address & mobile number.
• Password (stored in encrypted form).
• Country and address.

2. Information for KYC Verification

• Copy of national ID or passport.
• Selfie or photo ID verification.
• Proof of address document (where applicable).

3. Financial Information

• Mobile banking number (Mobile Pay, Nagad, Rocket).
• Transaction history and amounts.
• Payment method details.

4. Automatically Collected Information

• IP address and device information.
• Browser type and operating system.
• A log of which pages you visited and how long you spent on them.
• Cookies & tracking data.

How Your Information Is Used

Baje casino uses your data only for specific, legitimate purposes. See the table below for full details:

We may use your information for marketing purposes — but only with your consent. You can opt out of marketing emails or SMS at any time.

Cookies Policy

Baje casino uses cookies on its website. Cookies are small data files stored in your browser that help enhance your browsing experience.

Types of Cookies We Use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Monitors site speed and performance.
• Functionality Cookies: Remembers your preferences (language, settings).
• Analytics Cookies: Collects site usage statistics, which are used to improve our services.

You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

Data Sharing – When and With Whom

Baje casino never sells your personal information. However, limited data sharing with third parties may occur in the specific circumstances outlined below:

• Payment Processors: Necessary financial information is shared with payment gateways to process deposits and withdrawals.
• KYC Service Provider: Documents are shared with our licensed KYC partner for identity verification purposes.
• Legal Authorities: We may be required to disclose information in response to a court order or a lawful request from a government authority.
• Fraud Prevention Authority: Information may be shared with licensing authorities to help prevent suspicious activity.

How We Protect Your Data

To protect your information, baje casino follows industry-standard technologies and processes. Our commitment to security operates on multiple levels:

• SSL/TLS 256-bit Encryption: All communications on the website and app are encrypted.
• Data-at-Rest Encryption: Data stored on our servers is also kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall & Intrusion Detection System: Round-the-clock monitoring to keep our servers secure.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Staff Training: Only staff who need access to your data are permitted to view it.

In the event of a security breach, we will notify affected users within 72 hours and take all necessary steps to address the issue.

Data Retention Period

We don't keep your data indefinitely. Each type of information has a defined retention period:

• Account Information: Retained for as long as your account remains active.
• Transaction Records: 5 years, as required by legal obligations.
• KYC Documents: Up to 3 years after account closure.
• Log & Tracking Data: Up to 12 months.
• Marketing Preferences: Until you opt out.

After permanent account closure, your data will be deleted as soon as possible, provided there are no outstanding legal obligations to retain it.

Your Rights

At baje casino, you have the following rights regarding your personal data:

• Right to Know: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You can request deletion of your data unless we are required to retain it by law.
• Right to Object: You can object to the use of your data for specific purposes.
• Right to Portability: You can download a copy of your data.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

Minor Protection

Baje casino is strictly for adults (18+). We do not knowingly or intentionally collect data from minors. Age is verified at registration and re-verified during the KYC process.

If we become aware that a minor's information has been collected inadvertently, we will immediately close that account and delete all associated data. Parents and guardians should remain vigilant and contact us if they have any concerns.

Policy Changes

Baje casino may update this Privacy Policy when necessary. For any significant changes, we will notify you at your registered email address and update the "Last Updated" date at the top of this page.

Continued use of the platform after any policy changes will be taken as your acceptance of the updated terms. Visit this page regularly to stay informed.

Contact Us

For any privacy-related questions, complaints, or requests, please contact us through the following:

• Email: [email protected]
• Live Chat: Live chat on the website or app (24/7)
• Response Time: Usually within 24 hours

Complex privacy requests may take up to 30 business days to process. We treat every request with the utmost seriousness.